Terms and Conditions

1. Agreement to Terms

By accessing and using Paxal's services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access or use our services.

2. Service Description

Paxal provides enterprise IT solutions, including but not limited to:

• Network security implementations
• Network infrastructure design and deployment
• System administration services
• Website hosting services

3. Service Level Agreements

All service level agreements (SLAs) are subject to individual contract terms. Standard response times and service availability will be detailed in your specific service agreement.

4. Payment Terms

Unless otherwise agreed in writing:

• Invoices are payable within 30 days of issue
• All prices are quoted exclusive of VAT
• Regular service fees are billed monthly in advance
• Project work may require an initial deposit

5. Intellectual Property

All intellectual property rights in relation to our services, including but not limited to software, documentation, and methodologies, remain the property of Paxal or our licensors.

6. Confidentiality

We maintain strict confidentiality regarding all client information and data. Detailed confidentiality terms are outlined in individual service agreements.

7. Limitation of Liability

Paxal's liability shall be limited to the extent permitted by applicable law and shall not exceed the total amount paid for the services in the 12 months preceding any claim.

8. Termination

Either party may terminate services with written notice as specified in the service agreement. Any outstanding fees will become immediately payable upon termination.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of South Africa, and any disputes shall be subject to the exclusive jurisdiction of the South African courts.