What should a small business website have?

A short list, and what you can leave out to save money.

Three to five pages is enough for most small businesses. Each page has one job, and a visitor on a phone should find your price and your number without hunting.

The pages you need

  • Home. What you do, where you do it, and how to contact you, in the first screen.
  • Services or products. What you offer, with prices or a price range. If you do very different things, give each its own page.
  • Contact. Phone, WhatsApp, a short form, your area or address, and your hours.

The pages worth adding

  • About. Who is behind the business. Use real names and photos.
  • FAQ. The questions you answer every week. It saves you time, and people search in questions.
  • A page per town, if you work in more than one. Write something true about each town. Copying a page and swapping the name doesn't help.
  • Examples of your work, if customers choose you by looking at it.

What needs to be on every page

  • A clear heading that says what the page is about.
  • A way to contact you: WhatsApp button, phone number or form.
  • Text a person can read. A menu or price list locked in a PDF or a photo is hard to read on a phone and hard for Google to use.

What you can skip at the start

  • A blog you won't keep up.
  • Sliders and animations that slow the site down.
  • A logo redesign. Use what you have.
  • An online shop, if orders by WhatsApp work for you. Shops are the most expensive kind of site.

If your site collects names or numbers through a form, you need a privacy notice under POPIA. Use it to tell people what you collect and why, and don't add them to a mailing list without asking.

What to have ready before you ask for a quote

  • What you do, and the towns you work in.
  • Your prices, or how you want to show them.
  • A logo if you have one, and your own photos. Phone photos are fine.
  • Your domain login, if you already have an address.

How much does it cost?

See what websites cost in South Africa. Our 3-page site is R599 a month or R3 500 once-off plus hosting, and you can see a free preview first.

Questions

Three to five is enough for most. Home, services and contact cover the basics, and about and FAQ pages are worth adding.

Yes, if you can, even as a range. People search for prices. Showing them also saves you from calls with people who can't afford the service.

No. If you have something useful to write, it can bring in searches. A blog with two old posts looks worse than having none.

See your website before you pay.

Answer a few questions and we build a free preview of your site. You only pay if you go ahead.